Please read these terms and conditions carefully before using our Service.

INTERPRETATION AND DEFINITIONS

Interpretation: The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions; For the purposes of these General Terms:

Application, Mobile App. means the software program, an application for mobile devices “Uklon” and “Uklon Driver”, provided by the Company downloaded by You on any electronic device, which can be found on the following platforms:

• “Uklon” for iOS;
• “Uklon Driver” for iOS;
• “Uklon” for Android;
• “Uklon Driver” for Android.

Application Store means the digital distribution service operated and developed by Apple Inc. (App Store) or Google Inc. (Google Play) in which the Application has been downloaded.

Country refers to the Republic of Cyprus

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Terms) refers to Uklon Ltd., a legal entity established under the laws of Republic of Cyprus, company number: HE 357185, with its duly registered address at: 12 Dimostheni Severi, 6th floor, flat/office 601, 1080 Nicosia, Cyprus.

Device means any device that can access the Service such as a computer, a smartphone etc.t.

Intellectual Property refers to all rights, titles, and interests in and to any of the Company’s applications, websites, and any other materials or content provided through the Service. The Service and its original content, features and functionality are and will remain the exclusive property of the Company and its licensors (if any). The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Service means any operation, other than supply of goods, which is related to the provision of Service through Application or the Website or both, used in the performance of a particular action or certain activities to meet individual needs of the user.

General Terms (also referred as “Terms”) outline the guidelines for using the Service provided by the Company. These Terms are intended to inform you about the Company’s services and how to access them. They do not form a legally binding agreement between you and the Company..

Third-Party Providers is a third party (individual or legal entity) that provides and/or offers the user (passenger) the provision of services for the transportation of passengers by road transport, services for managing the user’s vehicle (“driver” service), courier delivery services, and which is in contractual relations with Us on the basis of the contract on providing access to the online service (access to the software), which is public, and is concluded by acceptance by such a third party of the Public Offer/ to provide access to the online service (supply of software products) posted on the website www.uklon.com.ua.

Website refers to uklon.com.ua

You (User and Partner) mean any individual, with full legal capacity who is at least 18 (eighteen) years old (or older if the local laws in User’s applicable jurisdiction so require) at the moment of registration, accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

PREAMBLE

Uklon Ltd. (the “Company”) is a product-oriented IT company operating in the ride-hailing business. Its main product is an online platform (software) that facilitates connections between Users seeking transportation and Third-Party Providers providing these services. The Company itself does not directly provide passenger transportation services.

The Company offers access to its online platform through the Uklon Application or the Website, enabling users to request transport services from independent Third-Party Providers. These transport services are provided by Third Parties under a contract between you (the User) and the partner, who acts as an economic and professional service provider.

Third-Party Providers deliver transportation services independently, whether individually or via a company, and the Company is not responsible for fulfilling the contracts made between passengers and drivers. Any disputes arising from consumer rights, legal obligations, or laws applicable to transportation services will be resolved directly between passengers and drivers.

ACKNOWLEDGMENT

You acknowledge that by using our Service, you are bound by these simplified and generous Terms which aim to facilitate a seamless experience. These Terms ensure transparency in our operations, helping you to use our Service confidently and conveniently.

USING OUR SERVICE

By using our Service, you accept that these Terms provide general guidelines and are not legally binding agreements, except for specific transactions where detailed terms are agreed upon. This approach ensures flexibility and ease of use, catering to your needs with fairness and understanding.

LINKS TO OTHER WEBSITES

Our Service may from time to time contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

THIRD-PARTY SERVICES

We may act as intermediation technological platform between You and the Third-Party Providers which propose their services to you via Application or Website. You acknowledge that We are not the providers of such services. Third-Party Providers are independent third-party contractors, registered businesses or other legal entities who are not employed by Us.

TERMINATION

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms.

Upon termination, Your right to use the Service will cease immediately.

LIABILITY LIMITATION

The Company and the other representatives, authorized by the Us are not liable for any damage to life and health, any direct and/or indirect losses, material and/or non-material damage, liabilities or losses incurred as a result of the using or non-using of information posted on the Website and Applications as well as using of the Services of the Company and which may be caused by incomplete or untimely providing of information Services by the Website and Applications; lack of opportunities to access Services or use them; failure to provide or improper provision of Services to You by any third parties; any actions or omissions of third parties; availability or lack of third parties’ authorities, permits, licenses, approvals, the presence or absence third parties’ special legal status etc.; unauthorized distribution, modification or destruction of users information as a result of any use of the Website and Applications.

The Company does not guarantee regular or unconditional access to the Services provided on the Website and Applications. Force majeure and other factors, prevention or elimination of which is beyond the capacity of the Company may disturb the functioning of the Website and Applications. The Company is always willing to take into consideration Your suggestions and proposals to the Website and Applications concerning its operation.

PRICES POLICY. PAYMENT AND PROMOTIONS

You will be charged according to the current rates as shown in our Mobile Application and on the Website and according to the legal binding agreements that you will accept while using our Service. We use a dynamic pricing model that adjusts in real-time based on supply and demand to offer fair pricing.

The Company reserves the right to revise rates, prices or entire dynamic pricing model on its sole discretion. Any changes will be communicated to you through the Application or Website, providing you with sufficient notice to adjust your usage accordingly.

In general, payments are made either directly to the Partner or through the Mobile Application, in markets where this option is available, using various methods including cash, credit card, Google Pay, and Apple Pay.

The Company may accept payments on your behalf and handle the corresponding payouts as outlined in the binding agreements that you will legally accept. Payments through the Company are only possible after you sign a separate agreement with the Company. This process is designed to streamline transactions while ensuring transparency and efficiency.

Payment cards are subject to validation checks and authorization by your card issuer. Note that all payment processing is handled by licensed financial institutions, ensuring that your card details are secure and protected under the prevailing financial regulations.

We regularly offer promotional codes and other incentives that provide discounts on our Services. These promotions are designed to make our Services more accessible and rewarding for all Users and Partners. Specific terms and conditions apply to each promotion, which are detailed separately to ensure clarity and fairness in their application.

INTELLECTUAL PROPERTY

The Service, including all its original content, features, and functionality, are and will remain the exclusive property of the Company and its licensors (if any). The intellectual property rights of all materials associated with the Service are protected under the copyright, trademark, and other applicable laws of the Country and foreign jurisdictions.

Any use of the Company’s trademarks, or other intellectual property without the prior written consent of the Company is strictly prohibited. Unauthorized use of these assets may violate copyright and trademark laws, and penalties or enforcement actions may be pursued to the fullest extent permissible under applicable laws.

PERMISSIONS AND RESTRICITONS

You may access and use the Service as made available to you, provided that you comply with these Terms. Specifically, you are granted the following permissions:

• You may use the Service for its intended purpose as described by the Company.
• You may access, view, and use the content and features of the Service for personal, non- commercial purposes unless otherwise explicitly authorized by the Company.
• You may provide feedback or suggestions about the Service, and the Company may use such feedback in accordance with its policies.

The following restrictions apply to your use of the Service. You may not:

• Access or attempt to access any part of the Service not authorized for your use.
• Reproduce, download, or copy any content or part of the Service except as expressly authorized by the Service or with prior written permission from the Company.
• Distribute, transmit, or broadcast any content or part of the Service without proper authorization.
• Sell, license, sublicense, or otherwise exploit any content or part of the Service for commercial purposes unless explicitly permitted by the Company.
• Alter, modify, or create derivative works based on any content or part of the Service without express authorization from the Company.
• Use the Service in any manner not expressly authorized by these Terms or any additional agreements applicable to your use of the Service.

Content Restrictions: You may not:

• Copy or replicate any content from the Service for any purpose not authorized by these Terms.
• Use the Service to infringe upon any intellectual property rights, including copyrights, trademarks, or patents.
• Create, post, or distribute any content that is illegal, defamatory, obscene, or otherwise objectionable.

Technical Restrictions: You may not:

• Attempt to bypass or interfere with any security mechanisms or technical restrictions imposed by the Service.
• Exploit any vulnerabilities or weaknesses in the Service for malicious purposes.

“AS IS” and “AS AVAILABLE” DISCLAIMER

This Services and all its content are provided to You “AS IS” and “AS AVAILABLE”, except as expressly provided by the Company under these Terms.

The Company disclaims all representations and warranties of any kind expressed, implied or statutory, to the fullest extent permissible pursuant to applicable law, including but not limited to, implied warranties of merchantability and fitness for a particular or a specific purpose.

The Company does not provide any guaranties or warranties that the Services:

1. will be complete, uninterrupted or error-free; or
2. will be free of viruses or other harmful components; or
3. will otherwise meet your needs or expectations.

GOVERNING LAW

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

SEVERABILITY AND WAIVER

Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver: Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

TRANSLATION INTERPRETATION

These Terms may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

CHANGES TO THESE GENERAL TERMS

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide a notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

We reserve the right, at Our sole discretion, to modify, replace and/or change these Terms at any time without prior notification and will not be liable to any party in any way for possible consequences of such changes.

In case of any changes, We will post the revised version of these Terms and change their effective date.

It is Your responsibility to check there Terms for any changes whenever You access and/or on the Website and in Applications.

We advise You to periodically review there Terms in order to be informed of any changes.

Your continued use of the Website and Applications shall be considered that You have read, understood, accepted and agreed with these changes.

CONTACT US

If you have any questions about these General Terms, You can contact us:

Name: Uklon Ltd.

By email: support@uklon.eu

By visiting our website: uklon.com.ua

By mail: 12 Dimostheni Severi, 6th floor, flat/office 601, 1080 Nicosia, Cyprus

Last updated: 07.08.2024