1. General provisions

This Privacy Policy for Uklon Partners (hereinafter referred to as the “Policy”) has been developed by Limited Liability Company “UKLON CORPORATION”, Company code 44378710, location: 20B Bandery Avenue, Kyiv, 04073 (hereinafter referred to as the “Company”, “We”, “Our” in the respective cases), which is the controller of personal data within the meaning of the Law of Ukraine “On Personal Data Protection” dated June 01, 2010 No. 2297-VI (hereinafter referred to as the “Law”).

The definitions and abbreviations used in this Policy shall be interpreted in the meanings given in the Law and Public offer for providing access to online service (software products provision) (supply of software).

One of Our priorities is the consistent and effective protection of your personal data, so We make every effort to keep your personal data safe.

With this Policy, we would like to inform you about what personal data we process and how we process it, as well as the purposes and means of processing and protecting personal data. 

This Policy applies to all types of personal data of Uklon Partners that we collect and further process through the website uklon.com.ua (hereinafter referred to as the “Website”), the application for mobile devices “Uklon Driver” for iOS and Android (hereinafter referred to as the “Mobile Application”), as well as through other sources specified below in this Policy. By using the Website and/or the Mobile Application, as well as if you are interested in using the online service “Uklon Driver” and, accordingly, communicating with us, you confirm, warrant and declare that you have read and accepted this Policy and, accordingly, agree to our processing of your personal data in accordance with this Policy. 

If you do not agree to this Policy and the relevant processing of your personal data, do not use the Website and/or Mobile Application, or otherwise use the online service “Uklon Driver”.

We may amend or otherwise change this Policy from time to time. We may make changes to this Policy without prior notice to you and without your consent, so we recommend that you regularly check this Policy on the Website and/or in the Mobile Application. If possible, if we have your email address, we may inform you of the relevant changes to this Policy. Your continued use of the Website and/or the Mobile Application after changes to the Policy have been made will mean that you have read and accepted such changes.

This Policy is written in Ukrainian, but may also be provided for review in English. In case of discrepancies between the terms of this document in Ukrainian and its translation into English, the Ukrainian version of the document shall be legally binding.

2. What personal data we collect and process

We process the personal data that you provide to us both when filling out the registration form on the Website or in the Mobile Application and when further filling out your profile in the account(s), namely surname, name and patronymic, gender, e-mail address, telephone number, vehicle registration certificate data, driver’s license data, taxpayer identification number (TIN), bank card number (bank account details), photo, data on impairment (disability), combatant status, city or other locality, other information that you voluntarily provide to Us.  

Please note that in order to register an account, at the first stage of registration at , you will need to provide us with a contact phone number to register. At this stage, you have the opportunity to familiarize yourself with this Policy and refuse to create an account and use the online service “Uklon Driver” and, accordingly, to provide us with other personal data. After you provide us with your phone number, we will have the right to use this number to send you messages (SMS, push notifications) and make calls. In particular, such notifications and calls may occur in the event of unsuccessful registration (for example, when you have not completed the registration process) or in order to confirm or clarify certain registration information.

After registration, we assign you a unique identifier (UID), which includes information about: name, car make and model, license plate number and phone number.

The account(s) you create allows you to save your personal settings, upload photos, view completed orders, etc., which in turn allows us to process this information.

In order to strengthen the security measures of users of the online service “Uklon” and to ensure proper additional verification/identification of the identity of the Uklon Partner, we may also additionally request from you and, accordingly, process the following personal data  date of birth, photo of the face, passport or residence permit details, license extract from the SHLYAH system, motor vehicle insurance certificate (MTPL policy), criminal record certificate details, combatant certificate details, as well as other information that you additionally voluntarily provide to us. 

When cooperating with you as a sole proprietor, we may request the following documents containing your personal data to formalize the contractual relationship: an extract or an extract from the Unified State Register, a tax identification number (TIN), a passport, a license extract from the SHLYakh system, an extract from the register of single tax payers.

If you use the identification process through the service of the State Enterprise “Diia” when concluding the Public Offer for providing access to the online service “Uklon Driver” (software supply) and creating an account (account), we will receive from the State Enterprise “Diia” copies (in the format of pdf files and metadata fields) of those documents that you allow to share with us. In accordance with the rules of the SE DIYA and our settings, Uklon Partner may share copies of the following documents containing personal data: biometric passport, ID card, foreign passport; taxpayer card; driver’s license; vehicle registration certificate.

We also process your personal data when you contact Our customer support service or contact Us through other channels (for example, through social media). In particular, We may record communication with You.

By participating in advertising (promotional) campaigns or sweepstakes, you will also provide Us with your personal data, depending on the official terms and conditions of the respective campaign or sweepstakes. As a rule, We ask for the following personal data to participate in advertising (promotional) campaigns: first and last name, age, phone number. And to participate in a drawing and receive a reward (gift), we usually need to collect the following personal data: name and surname, phone number, city, Nova Poshta branch or full address, taxpayer registration number (TIN) and passport data.

In addition, you may send Us feedback about the Website and Mobile Application, share your opinion or ask for assistance regarding the use of the Website or Mobile Application, which results in the processing of relevant information.

In the event of an insured event during transportation in accordance with the terms of insurance of your life and health, including accidents, in order to receive insurance indemnity for you and other injured persons, we may request the following personal data from you, which will be transferred by us to the insurance company: surname, name and patronymic, telephone number, date of birth, passport details, e-mail address, health data (list of injuries, photo/video record of injuries), place, date and time of the insured event. 

We may also process personal data as a data controller when receiving it from the data controller – UKLON LTD, if the Uklon Partner enters into Adhesion Contract (Public Offer) for providing access to the online service (supplying software products). In this case, we receive the following personal data surname, name and patronymic, gender, e-mail address, telephone number, vehicle registration certificate data, driver’s license data, taxpayer identification number (TIN), bank card number (bank account details), photo, data on impairment (disability), city or other settlement, other information that you voluntarily provide at the time of conclusion or after conclusion of the said Agreement with UKLON LTD.

3. Data that we process automatically

We may automatically process certain data, in particular when you use the Website, including: Your IP address, the date and time when you used the Website, information about the hardware and software, as well as the Internet browser you use, information about the operating system of your device. We may also collect information about the clicks and web pages that we have shown you.

If you use the Mobile Application, we may also receive data identifying your mobile device, its settings and characteristics, location data, application malfunctions, other system operations, and your advertising identifiers. 

When you accept and execute an order, Our system may record which means (devices) were used to accept the order.

With your consent, the Mobile Application may access various services and data of your mobile device, including, but not limited to: phone book (contacts), location and external storage devices (memory cards). In any case, access to the services of Your mobile device is possible only if You provide Your separate unambiguous consent in response to Our push notification.

The above types of information may not always contain personal data (i.e. data that identifies or can identify you). Some of this information may be depersonalized data (i.e. data that does not and cannot identify you).

4. Information received from third parties and other sources

We may collect certain data about you from a third-party platform (website) if you provide a corresponding link to your profile on such platform (website), in particular, when filling out information in your account, if you provide with your account information in a social network (e.g. Facebook, Google).

In addition, if you visit our pages on social media (Facebook, LinkedIn, X, TikTok, Instagram, etc.) and interact with us in any way, such as posting comments, using “Likes”, etc., the operator of the respective social media platform publishes this information and we have access to it, including information about your profile on such social media.

Information from third-party websites, in particular, when users of the online service Uklon transmit (make public) information about Uklon Partners, which may include: reviews, rating scores, additional information, including in connection with claims or disputes. 

Also, in some cases, we may receive information about you from insurance companies (in the event of an insured event), financial service providers (for example, in case of suspected fraud or to clarify payment data) and information from publicly available (open) sources (for example, if it is necessary to conduct an audit in the event of a pre-trial or court proceeding).   

5. How we treat personal data of children

We do not knowingly collect or process personal data from anyone under the age of 18.

The Website and Mobile Application are not intended for use by persons under the age of 18. If you are under the age of 18, please do not use the Website and Mobile Application.

If a parent or legal guardian believes that their child has accessed the Website and/or the Mobile Application and provided personal data, We strongly encourage the parent or legal guardian to contact Us immediately and We will use Our best efforts to delete such personal data immediately.

6. Purposes and legal grounds for processing personal data

We process personal data solely in accordance with applicable law. We process your personal data for the following purposes on the following legal basis (data may be processed on more than one legal basis):

– Use of the Website: to personalize your experience when visiting the Website using cookies and similar technologies, as well as to offer you relevant information on the Website (legitimate interest, consent of the personal data subject);

– Creating an account on the Website: Uklon Partners may create an account through the Website to access the online service “Uklon Driver” (taking measures preceding the conclusion of the transaction, execution of the transaction). 

– Creating an account in the Mobile Application: to enable you to register an account in the Mobile Application and, accordingly, to access the online service “Uklon Driver” and use its functionality (taking measures preceding the conclusion of the transaction, execution of the transaction);

– Use of the Mobile Application: The Mobile Application may access various services and data on Your mobile device, including, but not limited to, location and external storage devices (memory cards). Access to the services of Your mobile device is possible only if You provide Your separate unambiguous consent in response to Our push notification. Please note, regarding access to: 

● The “Location” section: to ensure the quality of the service, in particular to provide up-to-date information about orders placed near your location, as well as to ensure security, prevent and detect fraud. Data regarding your location is processed when the Uklon Driver Mobile Application is running in the priority (open and displayed on the screen) or background (open but not displayed on the screen) mode. In order to stop processing your location data, you must close the “Uklon Driver” Mobile Application.

● Section “Recording to the memory card”: We may record some technical temporary data (cache) on your phone’s memory card related to your use of the Mobile Application (to ensure the smooth functioning of the Mobile Application).

– Fulfillment of orders: We process your personal data, if you have accepted an order for transportation and/or delivery, to transfer it to the user of the online service “Uklon” (execution of a transaction, legitimate interest).

– Additional functionality of the online service “Uklon Driver”: in order to protect your interests when you use the online service “Uklon Driver” and fulfill the terms of the User Agreement of the online service “Uklon”, when the user places an order, we may process the data of the Uklon Partner about the impairment of functions (disability) that you have indicated in your account(s). For example, this allows you to communicate with the passenger (user of the online service “Uklon”) through the mobile application, informing that you will not be able to help with the luggage, answer the call or meet with a sign (protection of the vital interests of the personal data subject, execution of the transaction, legitimate interest).

– Uklon Partner Support Service: to process (consider) your inquiries, requests or complaints, provide a response and further respond to them, as well as to provide you with round-the-clock support online of the Uklon Driver service, in particular, to help you with your order, answer related questions (consent of the personal data subject, execution of a transaction, legitimate interest). Please note that conversations with support staff may be monitored in real time or recorded for the purpose of monitoring the quality of service provision and further training of our team. Call recordings are usually stored for a limited period of time in accordance with the purpose of their processing and are deleted automatically, unless We deem it necessary to keep them for a longer period (for example, to investigate cases related to violation of the law).

– Communication with you via social networks: to establish and maintain communication with you, including to provide you with advice and answers to questions (legitimate interest, taking measures preceding the conclusion of the transaction, execution of the transaction).

– Insurance of your life and health during the transportation of passengers (users): We transfer the personal data received from you to the insurance company for the purpose of insuring your life and health during transportation, as well as for the purpose of fulfilling the requirements of the law, the life and health insurance contract, other contracts, including reinsurance, exercising the rights granted to the insurance company by law or contract, and ensuring the implementation of tax relations and relations in the fields of accounting, auditing, financial services and assistance services, advertising, marketing and actuarial research, evaluation of the quality of 

– Protection of your life and health during transportation: in order to save your life or health and/or prevent the threat of harm to your life or health during the execution of the order (trip) (protection of the vital interests of the personal data subject, legitimate interest).

– Insurance of shipments: We also share your phone number with the insurance company in case of an insured event as a result of your delivery service. 

– Search for things left in the car: We transfer your name and phone number to the users of the online service“Uklon” service in order to assist them in returning personal belongings left in the car during transportation. We may transfer your phone number to users of the online service “Uklon” in other cases only if we receive your separate consent (legitimate interest, execution of a transaction, consent of the personal data subject).

– Marketing: to send you information, emails with news, surveys, advertising (promotional) materials. Some advertising (promotional) campaigns may include the condition that you consent to the Company’s use of the received contact information for advertising (marketing) purposes without violating the applicable laws of Ukraine (legitimate interest of the Company, consent of the personal data subject).

– Other promotional activities: We may transfer your personal data to third parties in order to offer/provide you with discounts (discounts) from the existing (current) prices for goods and/or services of such third parties, and/or gifts and/or prizes and/or other incentives, offered and provided by such third parties, as well as to determine the participants/winners of advertising (promotional) campaigns and to receive the reward provided for by the terms of such campaign (legitimate interest of the Company, consent of the personal data subject, execution of the transaction).

– Legal purposes and compliance with legal requirements: to protect against any malicious acts (such as fraud); to detect and/or investigate a crime, in connection with other security considerations; to meet internal and external audit requirements, including information security measures and regular risk assessments of personal data processing; to respond to requests and other legal requirements of regulatory and law enforcement authorities; to prepare a claim or respond to a claim received; to comply with other requirements of the law applicable to us.

– Analytics and statistics: to conduct internal analytical research, develop, test and improve the characteristics and functions of the Website and/or Mobile Application and other Our possible services, as well as to obtain Your feedback about Us and Our services (legitimate interest).

7. Disclosure and transfer of your personal data

Under certain circumstances, we may transfer personal data to personal data processors (an individual or legal entity to whom we, as the controller of personal data, or the law, grants the right to process such data on behalf of the controller) and/or third parties (any person, except for the personal data subject, the controller or processor of personal data and the Ukrainian Parliament Commissioner for Human Rights, to whom the controller transfers personal data), including foreign subjects of relations related to personal data:

– Users of the online service “Uklon”: We transfer certain personal data specified in your account to users of the online service “Uklon” whose orders you fulfill. Also, at the written or verbal request of users of the online service , we may provide them with your name and phone number in order to assist them in returning personal belongings left in the car during transportation. In other cases, at the written or verbal request of users of the online service “Uklon”, We may transfer your phone number to them only if we receive your separate consent.

– Partners who provide electronic communications services to Us: We may use the services of electronic communications operators to which you are a subscriber to process your personal data on Our behalf. This processing takes place for various, but always legitimate, purposes. For example, to send you information and promotional materials on Our behalf and in Our interests, we may engage electronic communication operators to send you SMS messages and push notifications. Such service providers agree to maintain confidentiality, enter into appropriate agreements with Us and are authorized to use your personal data only for the purposes specified by Us or applicable law.

– External consultants, professional service providers: We may provide access to your personal data to service providers and/or consultants who provide professional assistance to Us and need access to such data to perform their work, such as technical support and maintenance of the Website, invoice processing, accounting, auditing and legal services.

– Competent public authorities: We may disclose personal data to law enforcement, tax and other competent authorities only to the extent and in the cases when they have the right to receive the relevant data, in particular, if required by applicable law, as well as at Our initiative when it is necessary to prevent, detect or stop criminal acts (for example, fraud). In addition, in some cases, personal data may be transferred to the competent authorities to the extent necessary to protect Our rights or property, as well as the rights and property of users of the online service.

– Insurance companies: We transfer your personal data to the extent necessary for the insurance of your life and health during the transportation, as well as by written notification of your personal data to the insurance company in the event of an insured event as a result of your delivery service.

– Emergency services: We may transfer your personal data to emergency services (police, rescue service, ambulance) in order to protect or save your life and health and/or prevent the threat of harm to your life or health during the transportation.

– Banks, payment systems and other financial institutions: We may transfer the history of your orders, certain personal data specified in your account, as well as data confirming the fact of communication with you regarding the receipt and fulfillment of an order or refusal to fulfill it (for example, screenshots of correspondence by e-mail and other means of communication), at the request of financial institutions – financial service providers in order to check for fraud and confirm the transportation or delivery you have made. Such transfer will not constitute a violation of the confidentiality of correspondence. Sometimes we may ask you to provide a written request for a refund, which may contain your personal data, for transmission to the financial institution.

– Our partners who offer/provide you with discounts and/or gifts and/or prizes and/or other incentives: We may transfer your personal data in the manner and to the extent sufficient to provide you with the relevant discounts, gifts, prizes, etc. offered and provided by such partners.

– The group of companies operating under the Uklon brand, as well as the parent company Kyivstar PrJSC: to ensure intra-group coordination, accounting, audit and other reporting, optimization of business processes, as well as within joint B2C and B2B initiatives, in particular, to improve the customer experience and the quality of Our services.

In the event of a merger, reorganization or similar corporate event or the sale of the Company or part of the Company’s assets, the information We collect, including personal data, may be transferred to the other company (subject to merger or acquisition). All such transfers will, of course, be made in accordance with applicable law and our obligations as set forth in this Policy.

In case of transferring your personal data to foreign parties to personal data relations, if it is necessary for the purposes set forth above, you hereby give your unequivocal consent to the transfer (as well as further processing) of your personal data outside of Ukraine, including to jurisdictions that are not recognized as providing adequate data protection.

Please note that no transfer of your personal data that is based on your consent to the processing of personal data or in accordance with this Policy will require your separate consent or provision of separate notice to you.

8. What are your rights to your personal data

According to Article 8 of the Law, you have the right:

● know about the sources of collection, location of their personal data, the purpose of their processing, location or place of residence (stay) of the controller or processor of personal data or give a corresponding order to obtain this information to persons authorized by them, except in cases established by law;

● receive information about the conditions for granting access to personal data, including information about third parties to whom your personal data is transferred;

● to access their personal data;

● Receive a response on whether your personal data is processed no later than thirty calendar days from the date of receipt of the request, except as provided by law, and receive the content of such personal data;

● to submit a reasoned request to the personal data controller with an objection to the processing of their personal data;

● make a reasoned request to change or destroy their personal data by any controller and processor of personal data if such data is processed illegally or is unreliable;

● to protect their personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision, as well as to protect against the provision of information that is inaccurate or discrediting to the honor, dignity and business reputation of an individual;

● file a complaint against the processing of your personal data with the Commissioner or a court;

● Apply legal remedies in case of violation of personal data protection legislation;

● to make reservations regarding the restriction of the right to process their personal data when giving consent;

● withdraw consent to the processing of personal data;

● Know the mechanism of automatic processing of personal data;

● to protect yourself from an automated decision that has legal consequences for you.

You have the right to refuse to receive marketing, newsletters, promotional materials by sending a request to the following email address: privacy@uklon.com.ua.

9. How you can control your personal data

Uklon Partners who have created an account (account) can access their own personal data, correct personal data or delete it. At the same time, you are responsible for the accuracy and relevance of the personal data provided to us. 

You may withdraw your consent to the processing of any personal data that was obtained by us on the basis of your consent. This can be done by sending a notification to the following e-mail address:privacy@uklon.com.ua .  Please indicate “Withdrawal of consent” in the subject line of your message to speed up our response.

If you withdraw your consent to the processing of personal data, you will not be able to use those of Our services or features that require the processing of personal data that We have collected on the basis of your separate consent.

In this case, the withdrawal of consent to the processing of personal data is possible only in relation to the future processing of personal data. Withdrawal of consent does not affect the legality of processing personal data based on your consent prior to its withdrawal or on other legal grounds, except for the consent provided for by the current legislation of Ukraine.

We would like to inform you that in accordance with Article 15 of the Law, personal data shall be deleted or destroyed in the event of:

• the expiration of the data storage period determined by the consent of the personal data subject to the processing of this data or by law;
• termination of legal relations between the personal data subject and the controller or processor, unless otherwise provided by law;
• issuance of a relevant order by the Ukrainian Parliament Commissioner for Human Rights or officials of the Secretariat of the Ukrainian Parliament Commissioner for Human Rights designated by him/her;
• the entry into force of a court decision to delete or destroy personal data.

Uninstalling the Mobile Application on Your device does not delete Your personal data in Our databases.

Please also note that We have the right not to delete a certain part of the personal data in case of receipt of a notice from you of withdrawal of consent to the processing of personal data or a request (demand) for deletion of personal data, if the processing of such personal data is necessary for Us to fulfill the obligations stipulated by the legislation of Ukraine or to protect Our legitimate interests or the legitimate interests of persons to whom the data is transferred, in particular, for accounting and tax purposes, as well as for the prevention of fraud or in the presence of The specific list of personal data that We may not delete and continue to store, for example, during the limitation period, depends on the specific circumstances and requirements of the legislation in force at the time of receipt of the request (demand) from You.

At the same time, upon receipt of a request (demand) from you to delete all personal data, your account may be blocked or even deleted, since your personal data is necessary, among other things, to provide you with access to the online service “Uklon Driver”. 

When you contact Us with any request to exercise your rights as a personal data subject, you need to go through the identification process and submit your specific requirements so that we can process the request in a timely and correct manner and provide a response on a lawful basis. If we are unable to identify you from the communications we receive or have reasonable suspicions about your identity, we may ask you to provide proof of identity. Only in this way can we avoid disclosing your data to a person who may impersonate you, i.e. the identification process is carried out in your best interests. Any additional information collected for verification purposes will only be used to confirm your identity.

We process requests as quickly as possible, but please note that providing a complete and legitimate response is a complex process that can take up to a month or more. We will notify you if we need more time to prepare a response.

10. Periods of storage of personal data

Your personal data is processed and, accordingly, stored for the period necessary to achieve the processing purposes or for the established information retention period, if required by applicable law. 

After completing the verification process and registering your account, we delete all information received from you that is not necessary in the future. Thus, we retain and continue to process the personal data that is necessary to provide you with access to the online service “Uklon Driver” and use its functionality, as well as those that we are obliged to store, in particular name, gender, data on impairment (disability), make and model of the vehicle (hereinafter referred to as the vehicle), state number of the vehicle, data of the vehicle registration certificate, date of registration of the Uklon Partner, phone number, number of trips indicating the date of the start of using the online service “Uklon Driver” and, settlement (city) when concluding with Us the Public Offer for providing access to the online service (supply of software products) by accepting the Public Offer posted on the Website.

If Your account(s) is deleted and You no longer use the online service “Uklon Driver”, Your personal data will be deleted from our databases 3 (three) years after that, which corresponds to the general statute of limitations determined by the legislation of Ukraine, unless We have other legal grounds for continuing to process them, for example, to fulfill Our obligations under applicable tax or other legislation.

Upon achievement of the processing purposes or expiration of the above three-year period or the statutory retention period for personal data, we anonymize (depersonalize) your personal data so that it can no longer be associated with you personally, or delete it completely. In case of anonymization of data, we may use this information, including for statistical, analytical or research purposes, as well as for targeting, without further informing you, as such information will no longer constitute personal data.

11. Location of personal data

We care about the security of your personal data and therefore we store your personal data on servers located in the European Union and the United States.

We may also transfer your personal data to other countries, but only for the purposes of data processing provided for in this Policy or applicable law. By doing so, you give your unequivocal consent to the transfer (as well as processing and storage) of your personal data outside of Ukraine, including to jurisdictions that are not recognized as providing adequate data protection. At the same time, we always take measures to ensure that your data is properly protected.

12. How we protect your personal data

We know that the security of your personal data is important to you and we care about it. We use technical, physical and administrative security measures to protect Your personal data from loss, misuse, unauthorized access, disclosure or alteration. Some of the measures We use include firewalls, data encryption, physical access controls to Our data centers, and access controls to personal data.

Access to personal data is provided to structural units and/or individual employees to perform their functional duties related to the fulfillment of Our contractual and legal obligations. Each employee/authorized person who has access to personal data signs an obligation not to disclose information to which he/she has access in the course of performing his/her functional duties.

We also need your help – it is your responsibility to make sure that your personal information is accurate and that your password and account registration information is secure and not shared with unauthorized persons.

We would like to inform you that the Website and the Mobile Application do not collect any data regarding your bank cards.

13. Cookies

We may use cookies, web beacons, tags, scripts, local shared objects such as HTML5, and advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technologies (collectively, “Cookies”) in connection with your use of the Website or Mobile Apps for certain purposes: Your authentication, remembering your preferences, and other purposes as described below.

A cookie is a small piece of data that is sent to the browser on your computer or mobile device. Cookies that belong to the Website or Mobile Apps are essential. Cookies that We allow other organizations to send through the Website are called “first party cookies”.

In addition, a distinction is made between session cookies and persistent cookies. Session Cookies are valid until you close the browser or the Mobile Application. Persistent cookies have a longer lifespan: they are not automatically deleted when you close the browser.

“Software Development Kits” (SDKs) function like pixels and cookies, but work in a mobile application environment where pixels and cookies may not always function. The developer of the underlying application may install code snippets (SDKs) from partners in the application and thereby allow the partner to collect certain information about the user’s interaction with the application and information about the user’s devices and network information.

Cookies are used for various purposes. They help to recognize you as the same user on different pages of the Website or when using the Mobile Apps.

When you use the Mobile Application “Uklon Driver”, using the operating system of your mobile device, you can choose whether to allow the use of cookies or share your advertising ID with Us or Our advertising service providers. 

If you do not want your personal data to be collected through cookies on the Website, you can deactivate cookies by setting your Internet browser to disable, block or deactivate cookies, deleting your browsing history and clearing your Internet browser cache. You can also limit the sharing of some of this data through your mobile device settings.

14. How to contact us

Questions, comments and requests regarding this Policy may be addressed to Our Customer Support Service at +380931771511 or to the e-mail address of the Person responsible for the processing and protection of personal data: privacy@uklon.com.ua. 

You may make a request regarding your personal data by sending a letter to Us at: 20B S. Bandera Avenue, Kyiv, 04073 or by sending an e-mail to the following e-mail address: . privacy@uklon.com.ua

If You believe that We have violated the terms of this Policy, please contact Us and inform Us which terms of this Policy have been violated. We will promptly review Your complaint.

The version of the Policy is valid from 26.05.2025.